Terms of service

DELIVERY

We aim to ship your order within one working day (Monday - Friday).

TRANSACTION SECURITY

When you use your credit card with us you can be assured that you are protected against the misuse of your credit card details. We use Secure Sockets Layer (SSL) encryption technology to ensure that all your information is safely encrypted when it is transmitted. The padlock symbol in the bottom right corner of your screen shows the pages that are protected by the secure connection. We do not store any credit card details once your transaction is completed -- each time you go to Checkout, you will enter your credit card details.

CREATING & ACCOUNT AND PASSWORD

To create an Account, you can either click on My Account in the top navigation menu, or do it automatically as you proceed through Checkout. Creating an account gives you a handy feature that stores any items in your Shopping Cart should you need to log-off before finalising your order. When you return later you can continue adding or delete any item. Your details such as Address Book will also be stored so that you do not need to enter these next time. We do not store credit card details -- these must be entered every time you go to Checkout. You will already have an account if you have previously made a purchase.

Forgotten your password? Go to the My Account page and click on the "Forgotten your password?" link. An email will be sent to your email address almost immediately.

INTERNATIONAL SHIPPING

We accept orders from NZ, USA, UK and other countries. Once you have placed your order online, we will contact you by email to confirm these costs. Please look out for an email and contact us if you do not receive it within two days.

PACKAGING

Yesēco use environmentally-responsible packaging and recycled materials.
We have designed our packaging to be used instead of courier satchels/plastic bags.
We hope your package arrives in the best condition possible, however if there is any bumps or scratches to the packaging, please understand that this is due to trying to reduce or use of plastic and unnecessary packaging.

COPYRIGHT

All content, including site design, text, graphics and images are the property of Organic Essentials Pty Ltd and Yesēco protected by international copyright laws. All rights are reserved. All logos and trademarks are the property of their respective owners. All products are subject to the copyright of their respective owners.

DISCLAIMER

The customer is responsible for determining whether a particular product is fit for purpose or use. Every effort has been made to ensure the accuracy of the information contained on this website. Organic Essentials Pty Ltd, however, shall have no liability to any entity with respect to any inaccuracy, misleading information, loss or damage caused directly or indirectly by the information contained on this site. We reserve the right to correct and amend inaccurate information and are not bound in any way through the publication of incorrect information to honour or commit to obligations as a result of those inaccuracies. The information contained on our site is general in nature and is not an endorsement of any particular product.