We guarantee that your yeseco shopping experience will be entirely satisfying and that you will be happy to shop with us again. If this is not the case, please contact us so that we can make sure we meet your expectations.
Online 30 Day Returns
If you are not satisfied with the product that you ordered once you've had the chance to see it first-hand, you are welcome to return it to us within 30 days, unused and in a pristine saleable condition with the original packaging and we will refund your cost of goods. Here's how online returns work: Please email us with details of the product you wish to return. We will provide you with return postal details. Please then pack the products safely into a suitable box, address the parcel and drop it into a convenient Post Office or post box. Please do take care with packaging the items as we can not take responsibility for any damage in return transit. Once we have received the parcel and verified that the items are unused and undamaged, we will send you an email confirming that we will refund the cost of your goods. Please allow 2 - 7 days for the refund to appear on your credit card to allow for bank processing. Faulty goods: should you believe a product is faulty, please email us immediately to discuss the best course of action. Please do not return products without first contacting us.