Hello Kickstarter & Indiegogo Backer!
I trust this update finds you well!?
I'm beyond thrilled to share that we've reached the most exciting phase of this journey, and I'm practically buzzing with a mix of nerves and excitement (check out the photos below to see what I mean). However, I must also be upfront with you/ as you may have gathered… there's been a slight delay.
I’ll level with you here – I absolutely detest it when commitments aren't met within the promised time frame. It's frustrating, and I feel every ounce of that frustration because it's my duty to pass on the news to you. Ultimately, the buck stops with me, and I take full responsibility.
The delay has centered around the brush heads, and we've encountered issues with consistency that have required us to rework thousands of units. But here's the silver lining – we've gained valuable insights from this experience, and we're back on track. In fact, the goods will be en route to the fulfillment center in just two days. Once they arrive, they'll be counted, sorted into inventory, and prepared for the pick, pack, and shipping process. Anticipate this phase to commence by next Monday, the 4th of September.
As always, I'm incredibly grateful for your unwavering support and patience.
Warmest regards ~ Jamie